You should access your admin portal named Dolphin (dolphinmp.co.uk) with your username and password previously
provided by us.
If the username or password is not known, it can be applied for by calling support or emailing the support email
address on the relevant website.
Once you are in the portal click on the search link and search for the order you wish to migrate.
When the order is found, click on the button showing the order number, this then takes you to the Edit Order page.
Under the MAC Code header on the left-hand menu click on the link that says Request MAC / Check Results, this
takes you to the MAC page.
Complete the details requested on this page, it is important you enter a valid e-mail address as this e-mail address will
be used to notify you of your MAC.
A confirmation notification will be given within Dolphin that your request has been accepted, and you will see the
details of the request displayed on the MAC page, with a status of "Requested".
Very quickly (usually within five minutes) a confirmation e-mail will be generated and sent to the e-mail address
provided, this e-mail will either contain the MAC and its expiry date, or provide you with a failure report. The MAC
and expiry date will also be shown on the MAC page, with status "Received", and remain there until the expiry date.
If a MAC code is provided you have 28 days in which to use this before it becomes invalid.
If a failure report is provided please contact your support number and the support team will provide a MAC for you.
Bulk migration (5 or more) requests MUST be accompanied with a valid CLI.  The company (186k Ltd) cannot be held 
responsible for inaccurate data supplied by: (a) you (the reseller) or (b) third parties. 

Pricing enclosed is correct at time of publication, 186k makes every effort to keep documentation as up to date as possible but will not accept liability for shortfalls due  as a result of “out of date pricing” We will notify customers in advance of any change. To ensure pricing is up to date and current please confirm with your account manager